The Herd Instinct
Entry posted by caldrail
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Don't you just love large corporations? They can afford the glossy ads with happy smiling people, promising all manner of wondrous success with their economically priced and desirable goods. The reality of course is that they're in business, and really their only oncern is how much cash they can extract from your pocket. So when things don't go to plan, and the badly designed product doesn't meet expectations, naturally you get miffed and raise objections, and perhaps unsuprisingly, the large faceless corporation suddenly becomes larger and more faceless as they play pass the parcel with your complaint hoping the fuss will either hit someone else or simply go away. Its that herd instinct isn't it?
Yep, I'm in that situation, having to find someone in a world-wide multi-national corporation who actually has enough pride in their work to take a complaint seriously. So far, they've closed ranks and sent me back to GO (Do not collect
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